Contact and support
Something wrong with a payment or a recipe? Send an email and include the details below so it can be sorted out in one reply.
Support email
Never send card numbers or passwords by email.
Billing problems
- The email address of your Reciphy account.
- The date and amount of the charge, and the receipt or invoice number if you have it.
- What you expected to happen (for example: Bites not added, charged twice, cancel not applied).
A problem with a recipe
- The email address of your Reciphy account.
- The recipe link, copied from your browser's address bar.
- What went wrong: a missing or wrong ingredient, quantity, step, time or allergy issue.